I’m Jim Grey. I’ve made my living in the software industry since 1989. I’ve written some code, sure, but was more a tester and technical writer. Actually, I’ve spent most of my time leading and managing people, getting software delivered, and improving the pace of delivery.

When you’ve been doing this for as long as I have, you’re bound to have learned a few things and have formed some opinions. This is where I share them. I hope you’ll share your perspectives with me in the comments.

I’m currently a Director of Engineering at Greenlight Guru, which makes software for the medical-device industry. Before this I led engineering for the consumer experience at Angie’s List (now Angi), spent the briefest of times leading a couple engineering teams at Blackboard (now part of Anthology), and started the engineering-leadership phase of my career at Emplify (now part of 15five) as we built version 1.0 of our flagship product.

Before that I formed and led the quality assurance teams for MOBI (now part of Tangoe), and hc1. Before that I was a frontline manager of quality assurance and technical writing at various Indiana software companies, and before that was a tester and technical writer at various other Indiana software companies. See it all in my LinkedIn profile.

I post here as often as I have something to say. If you’d like to read more of my writing on other topics, check out my main blog, Down the Road. I post there six days a week.


I write this blog on my own time, with no compensation from my employer or any third party. What I write here reflects my opinions and positions. If any of my past or present employers hold those opinions and positions too, then clearly they are brilliant — but it’s only coincidence. I do not speak for my employer here.

Text and photos copyright 2013-23 Jim Grey, unless otherwise noted. I reserve all rights.

If you want to republish my writing the answer will be no, but I’d be happy to talk with you about doing new original work for you. If you represent a profit-making organization, I will expect to be paid. Use the contact form below to reach me.


You can contact me using this form. I’ll reply to whatever email address you specify.

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